Presence, Fax & Voice Mail to email, web conferencing and instant messaging are child’s play for 3CX. With the integrated 3CX softphone and smartphone clients, users automatically get access to advanced unified communications features – without needing learn separate software – features that are normally charged extra for by other PBX vendors.
The ability to view the status of other colleagues (“Presence”) is a great time saver avoiding unnecessary call transfers or voice mail tags and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.
Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise voicemails are converted to sound files and forwarded via e-mail.
Allow employees to communicate together via text chat, without the need to rely on third party internet messaging systems. 3CX users can send and receive text messages via the 3CX Windows, Mac, iOS and Android clients from anywhere.