The Product Specialist is a hybrid role, bridging the gap between Product Management and Sales, a subject matter expert in the fields of Video Conferencing and Collaboration, this role requires the candidate to be customer facing, but to also have sound technical and commercial knowledge.

Key Duties & Responsibilities:

• Develop a thorough understanding of the Video Conferencing and collaboration market.
• Gather, manage, and prioritize market/customer requirements and the matching product unique selling points (USPs).
• Act as the Subject Matter Expert for allocated brands and products.
• Is a market expert. Market expertise includes understanding the reasons customers purchase products. This includes a deep understanding of the competition, and how customers think of and buy your product. Product
• Specialists need market research and competitive analysis skills to complete these tasks.
• Lead customer meetings, analyse customer needs to develop and position fit-for-purpose solutions.
• Assist sales team to compile quotes, proposals and bid responses.
• Conducts site inspections and recommends appropriate products and solutions to address customer’s requirements.
• Runs demo program, as well as regular reviews and checks with customers to ensure that the product meets the customer expectations.
  Act as the product / brand leader within the company.
• Identify and assist product managers to source and develop new product and brand alliances.
• Developing  business cases and Go-To-Market plan for new products, improvements to existing products, and business ventures.
• Plan and supervise new product implementations/rollouts.
• Define and prioritize customer segments/markets for the product.
• Define and manage product pricing  on internal systems and pricelists.
• Manage special deals and price bids with vendors and customers.
• Define marketing strategy and plan for the product.
• Management of the product lifecycle.
• Manage and provide input on sales forecasts relevant to the assigned product set.
• Ultimate responsibility for Supplier relationship
• Ensure that supplier required reports and/or requests and questions are attended to professionally and timeously.
• professionally and timeously.
• Present quarterly business reviews (QBR) to management and/or suppliers.
• Achieve defined targets within the assigned product segment.
• Ensure that vendor and customer certification levels are maintained.
• Monitor stock levels and provide inputs on stock and purchase orders to product managers.
• Compile and present training material to internal and external stakeholders.

Additional responsibilities to be confirmed once assessment of reporting requirements is finalised. The above list is not exhaustive, and you may be asked to undertake reasonable and additional duties or projects as required by the department manager or managing director.

Education and Qualifications Required:

• Grade 12
• Relevant tertiary qualification preferred.

Required Skills, Knowledge, and Personal Characteristics:

• Product Management.
• Customer engagement
• Needs Analysis
• Pricing
• Planning
• Competitive Analysis
• Sales Planning
• Inventory Control
• Financial Planning
• Strategy

Experience Required:

• Experience in Video Conferencing and / or Unified Communication extremely advantageous.
• Experience in the ICT distribution channel
• Sales experience an advantage

Comments and Special Consideration:

• Experience in distribution and stock management within the ICT Industry would be beneficial.
• Manage a high-volume workload.
• Complete tasks timely and accurate
• Ability to work under pressure and meet targets and deadlines. 

Please send your CV and portfolio to hr@nology.co.za and reference the job title in the subject line. 

Only candidates that meet the requirements will be considered.